Experience Unmatched Comfort at DoubleTree by Hilton Coventry Building Society Arena

Val Dantres

Feb 07, 2023

1

First impressions were good until, I made the walk to my room. The corridor was littered with many dirty towels and cutlery/plates etc. The hallway carpets looked filthy and worn. Outside the room next door there were plates with food on them when I arrived at 2:30pm, this was outside the room at 8:30am the following morning!! The anecdote - which is the bar they have linked to their room service had very bland food (I had burger and chips - glad it came with sauces). Even the chips were bland.The bed was hard, rather than a medium firmness and the pillows unsatisfactory. There was a long hair on the bed, obviously not mine as mine is not of that colour. Thermostat difficult to use - no instructions. I managed to get my room freezing instead of warming it up - found manual on google for it, then it started to warm up when I knew how! Thank goodness I had a hot water bottle with me! Only stayed a night and will never stay again! Shower head was grimey. Underside of toilet seat disgusting. Positives - The reception man was extremely helpful and genuinely nice. The room was a good size, supplied with iron and ironing board for extra convenience. Smart bathroom. Lovely breakfast with great selection and many choices.

Coral Maycock

Oct 28, 2022

2

Stayed here for a rugby game. Took a long time to check-in. Our room on the 2nd floor was OK but in need of some paint and TLC. The staff in the hotel bar were pleasant but had lack of experience and had not heard of some drinks like port. Breakfast in the hotel was good although at 0930 when we went in they had ran out of bacon, sausages and mushrooms. Had to wait about 10 minutes for them to replenish.

Mandy Green

Oct 23, 2022

5

We was upgraded to a pitch view which was fantastic as we was there to watch the Scotland v Australia rugby match . The room was comfy and spacious the staff were very professional and we was made to feel very welcome . Exceptionally clean and a really easy place to get to .

George

Oct 15, 2022

5

Really tidy rooms which are both comfortable and modern 👍nice to have a view of the pitch! Staff are friendly and parking is good for only £8 Breakfast really tasty! 😋 Could have done with a fridge ☹️

TheMara1125

Oct 14, 2022

5

Had an amazing stay with my partner. The room needs a bit of TLC with a lick of paint but the bed was so comfy! The breakfast was really well organised and great selection as well!!

annie19651402

lovely staff

5

great location right near motorway links, lovely room. they made a nice few touches as it was my birthday. The breakfast was very good as I'm celiac I'm always worried but it was all good and i did...

Mike_from_Staffs

Handy for the football or rugby.

4

Modern hotel with good facilities and good size rooms. Breakfast is good too and the staff are friendly and helpful. Plenty of choice. Had dinner in The Mill and the food is good too. Views from...

PMQuestions

Disappointing breakfast

3

I enjoyed most of my stay at the Doubletree. I was really quite impressed that they rang a couple of days before I arrived to make sure that I understood to use the car park A rather than any other...

IrishinEdinburgh

Last minute saviour of a booking

5

We booked this hotel through a friends honours membership as weâd arrived in Coventry for a rugby game and our first âhotelâ was horrendous. The staff here could not have been more helpful, Autumn...

L7400KOchriss

Great staff!

5

My wife and I had booked to stay at this hotel for our anniversary, mainly to try somewhere new, but also to use the spa and pool facilities along with a two course meal. Unfortunately, the sauna was...

Philplloyd

Nice rooms but be prepared for a long walk to get to it

4

Room was really nice and modern, though Iâd like to have had a window to open for some fresh air. They take cleanliness and Covid serious here, with tags on the doors which shows itâs been cleaned...

DoubleTree by Hilton Coventry Building Society Arena, Coventry

DoubleTree by Hilton Coventry Building Society Arena

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