Phone Number 51946007405
Fable Auckland
58-60 Queen Street, Near Auckland Ferry Terminal, Auckland, 1001, New Zealand
Rating
4.5
Travelers Choice
2022
Price Level
$$
Rooms
79
Pets
No
28
Dec

Fable Auckland, Auckland

Fable Auckland

Hotel Grand Windsor MGallery by Sofitel offers boutique luxury accommodation in the heart of Auckland city. Located in the city's vibrant precinct guests can enjoy nearby entertainment retail and Auckland's scenic waterfront. Built in 1928 Hotel Grand Windsor is a blend of old world elegance and modern amenities and cuisine. The non-smoking property is positioned on Queen Street in the CBD near boutique stores the Viaduct Basin and Sky City Tower. Your room comes with a ‘Sofitel My bed’ Smart TV complimentary high speed WiFi a selection of Teas Nespresso coffee machine with a range of capsules and complimentary bathroom amenities. Breakfast is served at Cookes Restaurant and served a-la-carte style featuring nourishing wholefoods. A 24-hour front desk and concierge service are available as well as valet and self-parking rates.

Fable Auckland

Price & Availability

Overall

Wonderful
4.5
519 reviews
5
642
4
130
3
38
2
18
1
18

Customers Review

Location 5
Cleanliness 4.8
Comfort 4.5
Neighborhood 4.8
Amenities 4.6
Condition 4.6
Recomendation 88.9%
“Not what it sells itself as. Firstly was downgraded from junior suite due to “glitch” which was a blessing in disguise as our friends got the junior suite they booked but was at the back of the hotel down and endless corridor and felt like a basement, no compensation offered until requested. Given drinks voucher for 4 and $100 refund. When paying the bill told that glasses of champagne not included in the free drinks - did “they” tell you that? NO and then had request again the $100 refund. NOW for the noise. Unbelievable racket until 4am from nearby nightclub. We were on the top floor and the thump thump was unbearable. Staff pleasant BUT unforthcoming until asked. Would NOT recommend this hotel to anyone. A very disappointing last night in NZ after a wonderful holiday.”
— Brett White
“I’ve just stayed here with my partner for a night and it’s a mixed review from us. Incredible food, decor and room (would recommend upgrading to a little for a bigger room, just about base line). However, where this hotel fell down for us was by far the customer service. The staff felt like they needed to be provided with training as to provide better service - both the restaurant and reception. We were disappointedly overcharged multiple times even with me being very detailed settling the final bill this was still incorrect. They staff did refund this house we the service was still disappointing. A few other points was in regard to the package we order not clearly staying the inclusive meals were on a limited menu and us not being notified our jacuzzi booking was cancelled. Great hotel with lots of possibility, just some more training would be beneficial.”
— Jemma Laloli

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