Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino
Arena Gorda Beach Road, Macao, Near Punta Blanca Golf Course, Punta Cana, NA 23000, Dominican Republic
Rating
4
Travelers Choice
2021
Price Level
$$$$
Rooms
730
Pets
No
20
Dec
Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino, Punta Cana
Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino
New! Royalton Bavaro Resort & Spa - All Inclusive All Inclusive is situated in Punta Cana and has a tennis court and a fitness centre. With free WiFi this 5-star hotel offers a 24-hour front desk. The hotel features a hot tub and an ATM. Guest rooms in the hotel are equipped with a coffee machine. Royalton Bavaro Resort & Spa - All Inclusive offers some rooms with sea views and all rooms include a terrace. The rooms come with a flat-screen TV with satellite channels. Guests at the accommodation can enjoy a buffet breakfast. At New! Royalton Bavaro Resort & Spa - All Inclusive All Inclusive you will find a restaurant serving International cuisine. The hotel offers an outdoor pool. Guests at Royalton Bavaro Resort & Spa - All Inclusive will be able to enjoy activities in and around Punta Cana like snorkelling. For guests' convenience the accommodation has a business centre. Dolphin Island Park is 11 km from New! Royalton Bavaro Resort & Spa - All Inclusive All Inclusive. When booking more that 6 rooms different policies and additional supplements may apply the reservations will be charged in full after 3 days of booking made.
Price & Availability
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Overall
Very Good
4
1080 reviews
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4112
4
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Customers Review
Cleanliness 4.3
Comfort 4.7
Neighborhood 4.1
Amenities 4.2
Condition 4.3
Recomendation 53.2%
“The place is beautiful. Everything was going perfect. I am from the United States. Went out to Dominican republic to spend a couple days with my family That lives in Dominican at the resort. We made reservations at the Italian restaurant. The manager that night Hector. Told us we cannot sit together you had to sit separately they could not accommodate a table of 10 people. But everywhere you looked there was tables of 10 people but they were all white. So what I’ve come to realize is the Dominicans that work there are racist to the Dominicans that come there to spend money. Sorry to say but if you’re Dominican you live in Dominican republic and you have money don’t go here they’re going to treat you differently than the white people. I approached Hector and told him my concern he was very rude walked away from me told me this is not his problem. So once again if you’re Dominican think twice about going here they’re not gonna treat you like they do the other foreigners.”
— Michael Copper
“This is our fourth stay in the DR and the Royalton has made my party feel as if we were not able to receive the “royal treatment”. You are told that you do not need to make reservations for restaurants however you are turned away from restaurants immediately. Assistance was asked of staff who offered very little and then disregarded our requests. At one restaurant, staff seated other guests prior to our party stating that we needed to wait. Our party will never visit this resort again!!”
— Joanne Pouleres
Overall Very Good, 4
Cleanliness 4.3
Comfort 4.7
Neighborhood 4.1
Amenities 4.2
Condition 4.3
Recomendation 53.2%
Lauren D'Amico
Apr 24, 2023
5
This stay was absolutely incredible. The hotel is beautiful, the staff is warm and welcoming. The food was great! The vibe team is fantastic. They really bring the energy all day long and make your visit that much more fun and exciting. Coffee, a member of the vibe team was incredible! He was so kind and really helped me and my friends have so much fun. He made us feel so comfortable and made sure we participated in all the activities and dancing. I can’t wait to go back again.
Jason McGillivray
Apr 06, 2023
5
Had a great experience at the Royalton. Staff is amazing! Food selection was outstanding. Some restaurants you need to book a reservation and that was a bit competitive. The beach was great, one of the best on this stretch.
The only thing that was a bit annoying was the peddlers at the beach. They can walk freely through the area to try and sell whatever. The resort does have security people there, but most of the time they just make sure everything is peaceful.
Steven Albert
Feb 27, 2023
5
Hotel was outstanding. Rooms were well appointed and extremely clean. The entertainment was top notch, and the staff went out of their way to make your stay memorable. It had one of the best gyms in the Caribbean. The pools were large and clean, and the bar staff friendly. The buffet was very good, and even my picky eater (16 year old daughter) could find something to eat. The servers were outstanding. I have been to the DR seven times, and this was by far one of our best stays. We will be returning.
Tee Leverette
Feb 22, 2023
4
This resort is beautiful, not too big but a great size for what we needed. They did their best to make sure you had a great time but no one really spoke English so if you aren't fluent in Spanish have your translate ready. They had nightly entertainment, most of which was very good. Food was good, tried just about all the restaurants and my favorite was probably Rio. They had various themed nights in the main restaurant and the seafood night was great. My room was beautiful, however, there is a lot of humidity in the room and no ventilation, which left the room smelling stale. We also had a hole in the ceiling of our shower and we paid extra for a Swim Out room, so this was upsetting. It didn't get fixed while we were there and they knew it was busted before we got in there because when we walked up there was a maintenence man walking out of it. No room change or discount was offered. Pools were nice and ocean was good as well.... I'm not an ocean girl. The spa however, was the highlight of the trip. The massage was AMAZING and the pool was refreshing. Highly recommend!
Tony
Nov 13, 2022
3
Rooms are nice enough. All have balconies except 1st floor, 1st floor has shared swim-out pool. Complimentary soda, beer, and juice restocked daily. Our touchscreen AC module stopped working on the second to last day for whatever reason.
Service is very inconsistent. Some bars have excellent service (like the main lobby bar), while others seem to serve much more slowly and inattentively. Food's pretty good. Buffets are relatively small if compared to larger resorts but overall a good variety of food. The on demand protein grills in the buffets are cool but somehow all the fish comes out oversalted.
Location is fine I guess? The beach is rather small and there was an uncomfortable amount of seaweed in the water for most of our stay. Pretty big waves too, which I enjoyed but some elderly people or people with young children might not. Pools were nothing special. There's a lazy river right in the middle of the resort which is actually quite nice, but they do not have enough public tubes to go around.
Overall it was a nice experience but I would not come back to this location. Every resort I've visited in Mexico so far has been superior to this one.
Laurence Willems
Jan 07, 2022
2
Het is zogezegd een allinclusive resort, maar eigenlijk moet je iedereen omkopen om te kunnen bekomen wat je wilt of de upgrade nemen van de Diamond club. We vroegen om te upgraden naar Diamond club, maar dit was helaas niet mogelijk. Ze hadden een ganse dag geen spuitwater ter beschikking. Ook Pepsi light is enkel voor de Diamond club. De kamers zijn mooi ruim, ruiken een beetje muf, maar dit is normaal met dit klimaat. De service kan veel veel beter, ze bedienen je enkel goed als je veel fooi geeft. Personeel spreekt niet zo goed Engels en verstaan je slecht of willen je niet verstaan. Het eten is wel lekker voor een resort. Er zijn verschillende restaurants, maar is moeilijk om te mogen gaan. Want hier ook terug kan je enkel reserveren als je Diamond bent. Dus waren we verplicht altijd zeer vroeg te gaan eten. S avonds zijn er shows maar de muziek staat veel te luid.
Ila Gilbert
Jan 03, 2022
5
Absolutely loved this resort. Family vacation over Xmas with ages ranging from 3 to 71. Something for everyone to enjoy. Big enough to offer everything we needed but not too big. Great variety of restaurants and fantastic buffet. They really put out an impressive display for Xmas and New Years eve. Great beach! Easy to set up excursions. Very nice rooms and comfy beds.
Curran Dever
Dec 31, 2021
3
While we are now still here at Royalton I felt the need to edit my original rating based on one additional employee here that we have just met.Her name is Desiree and she is the Food Concierge.She has a personally made sure that we have been well taken care of with getting reservations and meeting our dietary needs.No meat (me) and gluten free (wifey)….by “personally” I mean she has been at each restaurant since we met her and has assisted with some incredible meals.With a few more employees like her and Steavens ( the aforementioned assigned butler) this place might stand a chance.They have been incredible and the only reasons we haven’t left this resort early.It’s a shame we didn’t meet Desiree at the beginning of our trip however late is better than never and we are now optimistic about our last few days. As of today we have 3 days left and I’ll be sure to follow up with a complete review of pros and cons upon departure.Stay tuned!
Prav Raj
Dec 22, 2021
5
Amazing resort and services. Stayed here for 7 nights in November. Rooms were amazing. Lazy river was a lot of fun and the cave bar in the lazy river. We had the diamond club package which was awesome. Juan who assisted us during our vacation was amazing and constantly checked in on us and gave us recommendations. Would give 10 stars if I could. Would definitely go back.
Elly Lich
Dec 15, 2021
1
No momento, estamos hospedados neste hotel via Tui.nl E realmente uma decepção, os quartos não são limpos a tempo. Tive que ligar duas vezes para limpar agora 4:50 da tarde e ninguém foi ainda. Só se der gorjeta será feito na hora certa. Mas infelizmente os nossos últimos 300 euros aqui 2º dia de férias foram roubados do SAFE e não tivemos oportunidade de o trocar. ps. Muita umidade na sala e móveis se desfazem + mofo no secador de cabelo Para o resto comer e beber é bom Praia linda e boa animação
Ronny Santana
Dec 15, 2021
5
Excelente. Muy acogedor, un buen ambiente, muy buenas atenciones, un personal altamente calificado e agradable, un lugar muy acogedor
Amanda Marie
Dec 15, 2021
3
This is not for singles or a girls trip. This is strictly for families. I came with my two girlfriends and felt this was not the resort for us. This is labeled as “luxury resort spa and casino”- screaming children outnumbered the adults and the casino consists of 3 table games and a dozen slots. The staff was friendly and attentive- you will not ever be without a drink and it’s all top shelf. They will make you anything you want!. Food was really great too which included lots of options. As far as the screaming children were concerned, this was by far the most disappointing of the trip. Kids were running towards the stage during the shows, flooding the pools, and every inch of the hotel. I’ve been to other all inclusives where there are staff that take the kids for the day I’m not sure why that’s not offered here. I really Hope they consider having “adult only” sections- with 6 pools they could definitely reserve just 1 for adults. Same with the restaurants- maybe one adults only? No night life either- consider an alliance with a local club or another hotel maybe. Also make sure you book with your Marriott number. One girl in our party did not have Marriott and it was a giant inconvenience the entire trip. She couldn’t get into some of the restaurants, not the same check in process, no butler service, couldn’t go to the same pool as us or beach section. All in, it’s a beautiful resort, the drinks were flowing, the food was great, the service was amazing but definitely not for adult couples or friends.
Luis Acosta
Dec 08, 2021
5
A great place to relax in the Punta Cana area. Many hotel to choose from but Royalton Bavaro all inclusive is a great experience. The best experience is the service, from the guest services personnel to the cleaning ladies. They go above and beyond to make sure your time in the hotel is the best and most enjoyable.
Rossana Llamosa
Dec 08, 2021
4
No le doy 5 estrellas por la falta de limpieza en las habitaciones y escalerasademás del técnico de la TV que nunca llegó. Por lo demás es un lugar hermoso para descansar, la comida, piscinas, entretenimiento y personal en general muy bueno
Michelle Finley
Dec 08, 2021
4
Lovely resort with lots to do.Food was ok.Nice beach and service. Negative too many beach sellers interrupting.Loved the Diamond Club option.
Barbara Perez
Dec 08, 2021
4
All hotels have suffered a loss of quality due to the pandemic, including this resort, but they are very close to 100% recovery.with my husband's recent disability, we now notice things like limited access to the beach, didn't see a ramp, but I may be wrong. stuff is super friendly throughout. Also, today is my birthday and they put a birthday banner on my door! I don't know how they knew but it's really cute idea.
Amir Ka
Dec 07, 2021
5
We went there for our honeymoon and we just got back, I am so happy we upgraded to the diamond club. One of the main reason our vacation became super especial was because of Our butler Max. He has been absolutely amazing. He arranged for everything, super nice and professional, We will Definitely come back because of him, super caring, We really enjoyed Hunter steak and zen restaurant, buffet was actually pretty good though, All the bartenders at the beach and at the bar were super nice as well, especial thanks to Niciana, she was super friendly, The Martini bar nighttime bartenders were absolutely amazing too, Best vacation ever, definitely will come back
Emmanuel Roy
Dec 01, 2021
5
Incredible resort! The food and location is amazing. Special thanks to our Major d'homme Marcos. I would also like to acknowledge the great work of all employees. Juan Velez went over and beyond in his service and the little attentions. Special thanks to him! We will come back!!!
Nataly Burgos
Nov 22, 2021
1
El peor hotel que he visitado en los últimos años. La comida de muy mala calidad. Los restaurantes eran por orden de llegada y cuando llegabas te decían que ya estaban full, no pude disfrutar de ningunos- Solo tuve acceso al bufet y muy mala la comida. Encontré mosca en mas de un plato. El servicio muy malo. 0% recomendado.
Ana Gassi
Nov 22, 2021
5
Fui con mi novio y sus primos y todo estuvo excelente,recomendado excelente limpieza y los que trabajan ahí en su mayoría tienen una buena actitud y te dan buena atención y buen trato.
Yleana Acosta
Nov 22, 2021
4
Buen hotel. Hay que tener pendiente los restaurantes que estarían abiertos en las distintas horas pues podrían pasar un largo rato esperando entre comida y comida. Buen servicio a la habitación y cómodas facilidades.
Joanne Pouleres
Nov 22, 2021
1
This is our fourth stay in the DR and the Royalton has made my party feel as if we were not able to receive the “royal treatment”. You are told that you do not need to make reservations for restaurants however you are turned away from restaurants immediately. Assistance was asked of staff who offered very little and then disregarded our requests. At one restaurant, staff seated other guests prior to our party stating that we needed to wait. Our party will never visit this resort again!!
Ken Ashcroft
Nov 22, 2021
5
I've only had good times at this resort. The spa is wonderful and the layout is great because it isolates the evening noise from the rooms, at the downside of having a bit of walking to do. The food is wonderful, beaches great. I've gone twice so far, the second being in Nov 2021 which I brought a group of friends along.They loved it so much they want to plan for 2022 already. That should say a lot about the quality of this resort in Dominican Republic.
Joshua Jackson
Nov 16, 2021
4
Had such an awesome experience with my family for our first ever family vacation. I would put 5 stars but there was an issue with an added fee they continually wanted me to pay for a room upgrade we never received even after we addressed this with a manager. We did have the diamond club package but only used part of it. The huge benefit to the diamond club was our Butler (Felix Felix) he was amazing, friendly, helpful and one of the big reasons we as a family want to come back. Food at buffet was good but the Hunter steakhouse was unbelievable.
Margelis Marrero Reyes
Oct 29, 2021
5
Excelente lugar , excelente sevicio , muy lindo y limpio todo me encanto lo recomiendo 100%
Gabys Maradiaga
Oct 29, 2021
4
El hotel es bastante grande, las habitaciones son grandes, siempre limpias tienen un parque acuático, la atención cuando están en la playa y piscinas no es tan buena, para que te vallan a dejar a la habitación y te entreguen las maletas es muy lenta la espera. La playa actualmente no está tan limpia y lo que hacen es mezclar las algas con la arena y eso hace que huele mal.
Brandon Foster
Oct 29, 2021
5
My stay there was excellent, made me feel like a king for a week. The service was immaculate and the entertainment was great, The staff kept the place super clean an in a timely manner and wander and Jay from the entertainment staff were great at engaging with the guests. I would recommend to anyone. The only down fall to me, was the big wig standing over the entertainment staff with a stop watch, it really took away from the available fun they were trying to get you invloved in, and even at that they were excellent at not letting it show.
Glauber Brozoza
Oct 29, 2021
5
Muito bom melgor do que eu esperava. Comida, acomodações, atendimento geral tudo 100%!!!
Brandon Foster
Oct 27, 2021
5
My stay there was excellent, made me feel like a king for a week. The service was immaculate and the entertainment was great, The staff kept the place super clean an in a timely manner and wander and Jay from the entertainment staff were great at engaging with the guests. I would recommend to anyone. The only down fall to me, was the big wig standing over the entertainment staff with a stop watch, it really took away from the available fun they were trying to get you invloved in, and even at that they were excellent at not letting it show.
Latoya Williams
Oct 26, 2021
1
Let me start by saying that I’ve stayed at multiple Royaltons (in Cancun Mexico and Jamaica). Plus I’ve traveled during COVID so there is no excuse for the service I received here. This resort has by far been the WORST! First when we arrived we booked a double bed room and ended up in a single bed room our first night. No we did not arrive late and the resort is not packed so there should have been availability. We asked to be accommodated for our room the next day and when it was time to change our rooms we waited for someone to come take our bags to our new room and no one showed up. We had to take our own bags to the main lobby to get access to our new room. We were alright exhausted from our excursion so to take our bags from our room was too much. The main reason why I’m giving this hotel a 1 star is the food accommodation. I’ve stayed at 4 other Royalton resorts and this is the first one where we could not make dinner reservations. We could not eat at any of the restaurants because all of them were at capacity due each night due to the fact that they had several restaurants closed on the property. In addition golf carts have to transport you around the property. You have to wait for a while to be picked up to get around the resort. We had to wait to be picked up to be taken to the main lobby for our excursion and was late! The driver almost left us. I will NEVER stay at this resort again!!! Also I’m a travel agent and I would not recommend any of my clients to stay here as well!
Valdirene Filsaime
Oct 25, 2021
5
This resort is very good. Staffs are amazing. Wale ( he is Haitian) is a great bartender. He is super nice. He makes the best drinks in this resort. Make sure to ask for him.
Maria Natalina Rocha Oliveira
Oct 22, 2021
5
Ótima recomendo.
Raul Martinez
Oct 22, 2021
4
La calidad de la comida varia... Debes saber que elegir. Algunos empleados muy simpáticos y otros no tanto. Excelentes instalaciones en sentido general. Se camina mucho ya que la playa esta retirada del área del lobby, aunque hay servicio de carros de golfs.
Cj Mm
Oct 22, 2021
1
Realmente esperaba mucho más de este hotel, pagué por el club de diamantes y realmente no me sentí bien atendido, pedí varias veces al servicio de habitaciones por leche para mi bebé y me toma 40 minutos traer una caja de leche, en otras ocasionesPedí café y tardé mucho tb, pedí unos postres una noche y nos quedamos dormidos esperando la comida.No recomiendo el servicio de este hotel a nadie, y mucho menos a pagar de más por el club de diamantes. Las habitaciones huelen a humedad y el hotel carecía de mantenimiento.
Legal 3
Oct 22, 2021
1
Good Afternoon-I booked a stay at Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino in punta cana through Expedia. On arrival they mishandled my reservation and could not locate my room despite the fact we had a confirmation and called prior to arrival. The wait was also extremely long as the hotel did not plan accordingly. As I waited for what seemed an extremely long time aguest complained how items were stolen from his safe. At that moment I was somewhat alarmed however I did not think anything major of the issue. I then proceeded to enjoy my stay as I was on a daddy and daughter vacation and went to the pool. We both jumped in and left our personal belongings such as cell phones, handbag, and clothing on a recliner as we have done in every hotel we have visited, thinking my items were secured. However upon our return our belongings were no longer there. We then contacted security and the hotel management who took more than 2 hours to come to the scene and assist us with possibly locating our belongings or finding a solution to our situation. After waiting 2 hours and speaking to the hotel management and explaining what transpired, we were advised that the cameras were not working. Given the fact that the cameras were not working we were advised to go to the front desk after waiting 2 hours. We then waited an additional 2hours to speak to someone to possibly find a solution to the theft of all my personal belongings. To again be informed that the cameras were not working and there was nothing they could possibly do to assist us. The fact of the matter is that this hotel is completely unsafe and it is being poorly managed. It is unreasonable that during my 3 day stay every day there was a theft. The Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino is a 5 star hotel which charges $350-400/nightand should have the proper security as well asprotocol in place to assure the safety and protection of its guest. I do not recommend this hotel to anyone as it is completely unsafe. I consider this an urgent matter and would like a response from your corporate office explaining how this is acceptable and what changes you can make from this occurring to someone else while on vacation
Oksana Botsko
Oct 22, 2021
5
Exellent resort! Very modern, new and with awesome service. Can't wait to come back and stay longer. It would be perfect if it has more variety of food choices.
Pablo Alexander Rosario
Oct 15, 2021
5
Un excelente hotel , que goza de buen servicio al cliente . Gentes excelentes y de buena sonrisa .
Esmeralda Valenzuela
Oct 15, 2021
4
Excelente lugar, realmente el complejo es muy hermoso y muyyy grande. Las habitaciones son muy lindas, lo único que encontré mal de estas fue la humedad de las habitaciones. En cuanto a la comida, tienen muchos restaurantes y variedades pero no son lo que se espera, la comida debe mejorar, tienen los recursos pero no saben utilizarlos. El único restaurante al cual le doy 10/10 es el italiano, el servicio de Francisco Rijo fue excepcional y la comida de ahí era lo mejor del hotel. El servicio al cliente es extremadamente bueno, los empleados son muy atentos y educados. Especialmente los de la barra del lobby, Yovany y los demás chicos. El restaurante de carnes Hunter, no es lo que se espera, debe mejorar en todo.
Diana Rosa Gomez Marin
Sep 29, 2021
3
Muy bonito el hotel muy espacioso y limpio. Las habitaciones preciosas.Pero la verdad me decepcionó un poco pues en la comida no había variedad y el bufet estaba muy malo. La comida no estaba bien elaborada. Los restaurantes especializados dejan mucho que desear. No soy de dejar este tipo de críticas pero la verdad el hotel no está acorde al precio que cobran. El servicio no estaba mal. Pero en realidad si no dabas propina no te atendían cómo se debe. No recomendaría este hotel la verdad.
Manolo Ferrer
Sep 29, 2021
5
Excelente, la comida es muy variada con varios restaurantes temáticos que abren desde el mediodía, las bebidas nacionales e internacionales y muchos bares en el hotel. Las instalaciones muy bien, y las habitaciones con acceso a la piscina muy buena la experiencia. Muchas piscinas con diferentes opciones para niños y adultos. Las atenciones muy buenas. Recomendado.
Big Coz
Sep 29, 2021
4
Awesome resort. Huge!!! Let's start with how clean it was. From the lobby to the restaurants to the pools. I can't believe how clean they kept this place. My room was kept clean by house keeping everyday. I had Marriott gold member status so they automatically upgraded me to a very nice room. The staff was so attentive at the restaurants. The food was great. Lots of variety for morning, afternoon and night. The sit down restaurants (Italian and the Japanese restaurants) were awesome. Service and food was very good. Pools were nice and comfortable. All of the bars were very good with adequate service except for one of the swim up bars. Those bartenders tried to be attentive but at times they were under staffed. Which is why I can't give the resort 5 stars. But I clearly got more for my money. Very friendly staff alwaysand this was a very comfortable vacation. Btw I tipped often for everything but it was 1-3 dollars at a time. Very small. Keep in mind those small tips add up. The staff really appreciates every single dollar. I wish I could've stayed longer. I hope this review helps!
Dina Joseph
Sep 29, 2021
3
I had a great time with my family there. My only problem was at the checkout. When we were coming in, the lady at the front desk named "Claudia" put a bracelet key in my baby's hand even though they knew that the baby is not going to open the door. When we were leaving, the baby lost the bracelet because her hands are too small for it. She forced us to pay $50 for it. She told us that she won't check us out until we paid the money. She almost made us lose our flight. I asked to talk to a supervisor and she told us there was no supervisor around to assist us. Really! She knew it was going to fall from the baby's hand and she put it on purpose. Be careful with them because they're all about money.
Henry Roque Cornuchet
Sep 22, 2021
5
Excelente limpieza y la atención inmejorable!! Se lo recomiendo a todos,venir acá una experiencia inolvidable.. Las instalaciones en Excelente condiciones,la comida muy variada,PERO LO MEJOR ES EL PERSONAL QUE TRABAJA EN EL HOTEL DE FORMA GENERAL
Regina Miranda
Jul 21, 2021
5
Foi a nossa segunda visita ao Royalton Bavaro Resort e não nos decepcionou. Meu marido e eu e nossos 2 filhos com idades entre 19 e 14 anos realmente apreciamos nossas férias de 2 semanas. Há muito o que fazer pelos adolescentes, eles se divertiram muito e fizeram muitos amigos. Existem 3 piscinas, rio lento e piloto de fluxo que mantém todos ocupados e entretidos. A equipe do Vibe é incrível e tem atividades na piscina o dia todo. Nós ficamos na suíte presidencial de um quarto no edifício 15, que tinha muito espaço para uma família de 4 pessoas. Estamos felizes que escolhemos o Diamond Club, definitivamente vale a pena. Nosso concierge era Domingo, que nos verificava algumas vezes por dia, certificava-se de que tínhamos tudo o que precisávamos e queríamos e fazia nossas reservas para o jantar todas as noites. Eu o recomendo muito, ele foi maravilhoso! Tivemos um ótimo serviço na piscina do Diamond Club todos os dias por Nici, Starling, Jose, Alexander e Juan, todos os garçons e garçonetes nos restaurantes e Billy no lobby DC foi maravilhoso. Eles foram muito atenciosos e lembraram do que gostamos. Nós apreciamos cada momento no resort e sem dúvida vamos voltar.
China SimpSon
Jul 21, 2021
5
As melhores férias que tive até agora com o Felix Felix foram incríveis, com certeza já recomendei a todos os meus amigos
Zolo Enfoke Creativo Zec
Jul 21, 2021
2
Muy buena instalación! Pero no tuve la suerte de tener buen servicios! Tengo mis reservas conlos comentarios; él hotel no crea experiencias con los locales . Muy penoso con los nacionales Dominicanos….👎👇🏼
China SimpSon
Jul 21, 2021
5
The best vacation I have had to date Felix Felix was amazing i definitely have already recommended to all my friendsalready
regina miranda
Jul 18, 2021
5
It was our second visit to the Royalton Bavaro Resort and it did not disappoint us. My husband and I and our 2 sons ages 19 and 14 really enjoyed our 2 week vacation. There's a lot do do for teenagers, they had a great time and made a lot of friends. There are 3 pools, lazy river and flow rider that keeps everyone busy and entertained. The Vibe team is amazing and has pool activities all day long. We stayed in the one bedroom presidential suite in building 15, which had plenty of space for a family of 4. We are glad that we chose diamond club, it's definitely worth it. Our concierge was Domingo, who checked on on us a few times a day, made sure we had everything we needed and wanted and made our dinner reservations every night. I highly recommend him, he was wonderful! We had great service at the diamond club pool every day by Nici, Starling, Jose, Alexander and Juan, the all the waiters and waitresses in the restaurants and Billy at DC lobby desk was wonderful. They were very attentive and remembered what we liked. We enjoyed every moment at the resort and will definitely return.
ahmad crayton
Jul 15, 2021
5
Don't forget to use ʜᴏᴛᴇʟʙᴜʟʟʏ. ᴄᴏᴍ when booking your stay. This web site will compare hundreds of booking web sites and typically will have prices much cheaper than others! Thank me later! This resort is one of the best in the area. I've been staying here for a very long time. If you stay for a few days you for sure won't regret it.
We loved our vacation here! Everything was wonderful. The staff are so nice and friendly. Everyone works hard and goes above and beyond to allow an enjoyable experience. The resort was very well maintained, clean and beautiful. The pools and lazy river were awesome. We would definitely return in the future.
Alexander La Osa
Jul 14, 2021
4
Excelente servicio.Variedad infinita en bebidas y comidas.Linda playa.
John Friscia
Jul 14, 2021
5
Great staff ! All of them..foods good..pools are amazing with entertainment at pool a times...rent a cabana if you can..full fitness center..beach nice has seaweed at shoreline but not in water....only 50% full now so we have place to ourselves..
Nicholas Bristol
Jul 14, 2021
4
Fun, relaxing resort, drinks good, food good, staff is very friendly, steak houserestaurant took my girlfriend and I all most 2 hour to be seated, the food was long to arrive,shows ok not great,junior suite garden view, I stayed in was very nice, only draw back was the seaweed on the beach , it was annoying, once you arrive at the resort,get your covid test appointment out of the way,this may take hours from your vacation.
Danielle Itsines
Jul 08, 2021
5
We loved our vacation here! Everything was wonderful. The staff are so nice and friendly. Everyone works hard and goes above and beyond to allow an enjoyable experience. The resort was very well maintained, clean and beautiful. The pools and lazy river were awesome. We would definitely return in the future.
Altagracia de Js. Abreu N.
Jun 28, 2021
5
Bello lugar, excelente gastronomía, variada y sabrosa, buenas piscinas.
Meli Uribe
Jun 28, 2021
5
Un excelente lugar para pasar unas vacaciones, la atención fue increíble y las instalaciones muy lindas, definitivamente volvería una y mil veces.El único defecto que le ví, es que no se pueden conseguir cigarrillos en la noche porque solo hay una tienda y cierra temprano, y los bares en mi opinión también deberían estar abiertos hasta más tarde.
Sylvia Cáceres
Jun 28, 2021
5
Me encantó ❤️, pasamos unas vacaciones increíbles , excelente atención de todos los funcionarios , comida rica y muy variada , los mejores cafés y postres Si , por supuesto que volvería ✨🥂
Morelvyn Guerrero Nova
Jun 28, 2021
5
Tremendo servicio por parte del personal tanto en las áreas de restaurante y de bar, la comida higiénica y con mucho sabor, variedad de alimentos para todos los gustos. Las distintas piscinas, podías caminar y tenías un lugar cerca para refrescar. Lodestacado a parte del servicio es el restaurante japonés una atención uno A, una comida muy deliciosa y fresca, así como el restaurante de pizzas italiano no se quedó atrás en cuanto a calidad y los distintos sabores experimentados. En general exelente lugar lo recomiendo ya sea en familia, en pareja o solo.
DOLA Travels
Jun 28, 2021
4
This is a beautiful resort, right on the Bavaro Beach. Rooms are very spacious, and clean. Friendly staff, great Butler experience in the Diamond club. Dinner at Hunter restaurant was scrumptious. Nicole the sales manager is just phenomenal. Gave us a tour of the resort. Martini Bar was lit, flow rider OMG!! U gotta experience that. Lazy river was fun, the water was warm and just right. This is a great family resort. Something for everybody to do.
Patrick Mallard
Jun 28, 2021
4
An All Inclusive vacation destination!This place has something for the entire family to enjoy!The property is currently working at 60% capacity, so lots of space to your own.Enjoy all the food and drink you can handle, it's all included in the price😉
Jaimie Harvey
Jun 28, 2021
4
The hotel was really nice staff is amazing and very helpful...the food was ok but I'm picky so it could just be me. The ambience was pretty relaxing granted there is also a pool that younger people really party in very inappropriate behavior for younger eyes.The rooms are really nice and clean, the beach is beautiful however they do battle seaweed...they do clean it but I don't think they do it daily.The one day we went to the beach it was free from seaweed.The other days it was covered in it. Water color varies from day to day it does have a pretty blue to it that is amazing.No filters were put on any of these pictures. Hope this helps.
Jason Francis
Jun 03, 2021
4
The two biggest highlights were the service from Alexander The Great and Esteban at our private cabana. These two were absolutely awesome and it made up for the terrible service from the front desk. The resort itself is gorgeous and has everything you need right there in one spot. The biggest downfall here is the front desk. They would never answer the phone when you would call down to the desk. They put us in the wrong room and it took 2 days for them to reluctantly fix it. Gorgeous facility, amazing service from Alexander The Great, amazing service from Esteban, but that front desk really made for some frustrating times when you’re shelling out that much money for vacation.
Michael Copper
Jun 01, 2021
2
The place is beautiful. Everything was going perfect. I am from the United States. Went out to Dominican republic to spend a couple days with my family That lives in Dominican at the resort. We made reservations at the Italian restaurant. The manager that night Hector. Told us we cannot sit together you had to sit separately they could not accommodate a table of 10 people. But everywhere you looked there was tables of 10 people but they were all white. So what I’ve come to realize is the Dominicans that work there are racist to the Dominicans that come there to spend money. Sorry to say but if you’re Dominican you live in Dominican republic and you have money don’t go here they’re going to treat you differently than the white people. I approached Hector and told him my concern he was very rude walked away from me told me this is not his problem. So once again if you’re Dominican think twice about going here they’re not gonna treat you like they do the other foreigners.
Karen Orozco
May 28, 2021
5
Me encanto, todo el personal del hotel muy atento, muy amables, hay de todo para hacer y comer allí. Gracias 🙏😍
Takiyah Chairs
May 27, 2021
5
This was an excellent vacation from start to finish even during Covid, very clean rooms all the staff is very friendly. My concierge person Michael was so pleasant and excellent, we had reservations at all the nice restaurants food was excellent drinks excellent. I have absolutely no complaints. There’s also a free water park that was so much fun. Lazy river and a swim out pool. I miss it already.
Johanna Yen
Apr 28, 2021
5
Lo recomiendo 100%! Excelente servicio de parte del personal en general, desde la llegada hasta la salida son todos muy atentos y amables. Las áreas de esparcimiento sensacionales, las habitaciones en instalaciones siempre limpias, los buffets con muy buena comida siempre, al igual que los otros restaurantes. Gracias a todos por haber hecho de nuestras vacaciones una experiencia inolvidable!!
CrazyDog Lady
Apr 28, 2021
4
If you have a sensitivity to strong odors I highly recommend you avoid booking a ground level swim out room at this resort. The humidity of the environment creates an extremely strong smell of mildew and mold. I actually tried booking a flight home on the first day after I was shown another room and it had the same issue. However, they were able to provide me with a dehumidifier as well as some room spray. The dehumidifier made a huge difference and the room smell was tolerable. I spoke to over 10 other couples that all had the same room issue with their swim outs in different buildings. I have stayed in the Punta Cana before and the smell was not an issue on a previous vacation at another hotel.Also, I do not recommend paying for their romantic beach front dinner. The decorations were not what was shown at the desk. The table was basically one from the ocean side buffet that was drug onto the beach with cheap dollar tree decorations. All of the batteries were death on the flameless led candles. It was a huge let down from the display table in the front atrium.On the positive side, the resort is very well maintained. You constantly see cleaning and disinfecting in the pool areas. The grounds and amenities are amazing. Rio is the best restaurant they have at the resort! I can't say enough about how great their customer service representatives are at this resort. I didn't encounter a single person that wasn't delighted to help me in some way. You can tell every staff member takes pride in being part of the Royalton brand. The drinks were delicious and the food as great! Everything you would expect from an award winning resort.I will personality not return because of the smell but I will have no problem trying another Royalton resort in the future.
Jennifer Correia
Mar 10, 2021
4
Muito lindo tudo maravilhoso
Gualter Fernandes
Mar 10, 2021
5
Excelentes férias em família
Arlen Schaller
Mar 08, 2021
5
If anyone is looking for deals for hotels check ʜᴏᴛᴇʟʙᴜʟʟʏ.ᴄᴏᴍ reserved a resort on there and these guys had the absolute best rates just about anywhere!
I love this place. The staff is amazing. I had 26 people with me to celebrate my birthday. The staff helped to plan an amazing dinner on the beach for us. The spa was great. They made sure all of my guest were happy.
Tayvonia Oliver
Mar 03, 2021
5
Eu amo esse lugar. A equipe é incrível. Eu tinha 26 pessoas comigo para comemorar meu aniversário. A equipe ajudou a planejar um jantar incrível na praia para nós. O spa foi ótimo. Eles garantiram que todos os meus convidados estivessem felizes.
Ariel Bosch
Mar 03, 2021
5
Excelentes instalaciones en primera línea de playa. Las atenciones de todo el personal son inmejorables. Las habitaciones muy confortables. Gran variedad de ofertas en todos los restaurantes. El restaurante brasileño es excelente.
Thierry Watters
Mar 03, 2021
5
Fabulous location. Personnel is very professional and attentive. The premises are extremely clean and look brand new. Highly recommended!
Khrystyna Krykhovetska
Mar 02, 2021
4
The hotel itself is very luxurious, rooms are spacious. In February-March 2021, when we had vacation, was very very very windy. The area of the hotel is bigger compared to near hotels. A lot of walking spaces. Perfect for vacation with little kids. There is kids pool, splash slide pool, lazy river. The party, theater, music is all in the lobby, which is farther from the rooms itself, so pretty quiet even during the evening night party times. The only down side is the service people, but it's possibly due to CoVid19 not so many are working. The hotel is barely 30% full. Also, every morning, you need to make a reservation for the dinner restaurants that will be open that day. You can't make reservations for the next day or two.
Tayvonia Oliver
Feb 28, 2021
5
I love this place. The staff is amazing. I had 26 people with me to celebrate my birthday. The staff helped to plan an amazing dinner on the beach for us. The spa was great. They made sure all of my guest were happy.
Manushko Viktor
Feb 24, 2021
5
Chegamos ontem e já nos apaixonamos pelo Royalton Bavaro. Muitas frutas, bebidas, peixes, carnes ... para todos os gostos! Ontem visitamos um restaurante japonês, que nos surpreendeu com um lindo show pessoal e comida deliciosa. Obrigado a Robert (apelido Deniro 😋) pelo ótimo humor. Hoje pedi no RoomService para substituir o refrigerante doce (Cola & Sprite) por água pura, já que não usamos açúcar e cafeína. Vamos ver como nossa solicitação é atendida e deixar comentários. E agora vamos à praia para tomar sol e nadar no oceano. UPD: RoomService atendeu a todas as minhas solicitações. A embalagem de água estava na sala para o nosso retorno. Parte na geladeira e parte na mesa. Não bebemos água fria, então pedimos para não refrigerar tudo. ⚡️ Preocupações com os adaptadores europeu-americanos. Os quartos têm pelo menos dois Outlets europeus. Há também um grande número de conectores USB para carregar gadgets. Separadamente, fiquei satisfeito com o cofre com um soquete europeu integrado e duas portas USB para carregar telefones e bancos de energia.
Johanny Frias
Feb 24, 2021
4
Muy buen hotel . Buena comida . Un poco bajo de personal de servicio.
Analia Dominguez
Feb 24, 2021
4
Quedamos muy conformes con todos los servicios, solo quiero solicitar que amplíen su oferta en comidas sin condimentos y libre de gluten. Para personas con dietas especiales, es casi nula la propuesta. Muchas gracias
Osvaldo German
Feb 24, 2021
4
El servicio al cliente es excelente. El personal es muy atento. Hotel limpio ,buenas habitaciones y bastante amplio. La comida buena aunque un poco limitada me imagino que por el asunto de la pandemia. Lo recomiendo
Aralis Pino
Feb 24, 2021
5
Excelente hotel, muy cómoda las habitaciones y el trato de todo el personal fue de primera, especialmente el del Sr. Francisco, que atiende el bar del lobby. En relación a las medidas tomadas por el Covid-19 les digo que son extremas, dónde quiera existen estaciones de sanitizer y todos los empleados mantienen puesto sus cubrebocas a tiempo completo.
Tetiana Ya
Feb 24, 2021
5
Hotel is new, clean! The beach is wonderful! Restaurant Rio is the best. And Italian restaurant is not good (((
Karla Ileana de la Cruz Castro
Feb 17, 2021
5
Excelente hotel, servicio impecable, medidas Covid19 on point
Jorge Andres Tovar
Feb 10, 2021
3
El lugar es muy bonito. El acceso a playa es privilegiado, no habia algas. La atención de la mayoría de las personas fue buena sin embargo hay cosas en las que deberian mejorar. A nuestra salida el bellboy nunca apareció, no hubo disculpa en la recepción.La comida puede mejorar, en panaderia, disponibilidad de fruta en buffet y frescura de sushi en Zen. No repetiria la estadía allí
Mr Bond
Feb 10, 2021
5
I have been in many different resorts during this winter. This one is Beautiful and luxury, very good food and drinks. Outstanding service. We had a blast time!
Greg Cox
Feb 10, 2021
5
Place is great, staff is helpful overall. The front desk doesn't answer the phone from your room or if you call the online 800 numbers. Beach is nice. There are a few vendors on the beach that haggle you to buy stuff, but I have seen far worse at other resorts.
César alexander bellido silva
Jan 10, 2021
5
Muy buen risort para pasarla en familia, tienes muxhas alternarivas para los más pequeños.
Layal Hamad
Jan 06, 2021
4
This resort was beautiful, clean, and very professional. I travelled with my family and we all had a blast. The lobby was so spacious, the rooms were very clean, and lots of options for food. The food was amazing; they also have this coffee shop that makes the perfect spot for snacks and drinks. The beach was so clean; the only problem was the vicious waves that made it hard to swim in.
Overall this hotel was perfect and I highly recommend it when visiting the Dominican.
Mrs. Sparling
Dec 08, 2020
4
Overall a terrific Hotel with great pools staff and rooms. Everything was super clean and ready for guests. We had a terrific time and are really enjoying the hotel. The food at Oceanside was fantastic as well as Hunter and Zen and Rio. The experience at Zen is worth your evening and the chef's go out of their way for a stellar experience of you get an early seating. Cons, we hated having to book our restaurants each night and stand in line with other people every morning to ensure we would get to eat that night. As this is vacation this really takes away from the experience. What if we want to sleep in? When we went on excursions we had no choice but to go to the fast food restaurant because even going to front desk won't get you reservations. If you leave early or return late you are out of luck for food. We also didn't like that there are two options for lunch. You can have burgers and hotdogs by the beach or you can get out of your bathing suit and go into the buffet. There are other food options but they are closed during the pandemic. We got very tired of burgers. I think this hotel would be very good to add a couple more options for those who don't want to go inside to eat. The pizza or smoothies would be terrific. Also, although there are fridges in the rooms with complimentary drinks in two weeks were didn't get ours restocked so don't expect that.
Vaine Pozzebon
Mar 10, 2020
5
Excelente!!
Rogério Wagner Silva
Mar 10, 2020
5
Tudo de bom esse Resort. Qualidade e limpeza, são impecáveis! A comida e a bebida são fartas e muito gostosas. A decoração e o atendimento são primorosos. Tem atividades entretenimento durante todo os dias com programação variada.Mas uma dica importante para você que vai para esse Resort,todos os funcionários das recepções, lhe abordarão com muita atenção e sempre perguntando: "- Quando chegou?" e"-Estão gostando?" ... meu amigo,quando isso acontecer se faça de desentendido,como se não entendesse nenhuma palavra em espanhol ou em inglês. Responda em Árabe,mesmo sem saber o que estiver o que estiver balbuciando,rsrsrs!É serio estes funcionários são treinados e recebem comissão, para vender aqueles programas de fidelidade do hotel ... aqueles que os americanos adoram! Você será arrolado e perderá ao menos 1h e 30min dizendo que não tem interesse,Fujaaa, rsrsrs.
sir ARTHUR
Mar 10, 2020
5
Muito bom melgor do que eu esperava. Comida, acomodações, atendimento geral tudo 100%!!!
Daniel Arias Gonzalez
Mar 10, 2020
5
Sensacional!
dawnc173
Disappointed thus far
3
Royalton Bavaro is a beautiful resort love the layout. We are still here, not sure what is going on at this resort. I have visited the majority of Royaltonâs in the Caribbean and they have been...
Passenger436384
Fitness staff
5
We are here visiting from upstate New York. Each morning my teenage girls and I start the day taking either the boot camp class or TRX. The fitness staff is amazing.. especially Carlos and Alex...
alange1121
Beautiful resort, wonderful staff and amazing service!
5
We stayed at the Royalton Bavaro from February 10-17, 2019 in a Diamond Club Oceanview Family Suite, Room 19326. We are a family of 3 with an 11 year old son.
Upon arrival, our butler Domingo met...
Jiucer
Excellent Modern Resort
5
I spent a week at this resort with my family during Thanksgiving week. I stayed in Bldg 18 diamond club family suite with my wife and two kids. My room faced the pools and ocean and was great. Upon...
awesome30
My Client's 80th Birthday Celebration
5
EXCEPTIONAL SERVICE! LONG REVIEW, BUT WORTH READING!!
We would like to take this opportunity to say THANK YOU to the Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino!
Our...
genesism752
Amazing stay at Royalton Bavaro
4
Amazing hotel with great staff, our helper Edwin was very nice, and helpful. The amenities were top tier, the beach was cristal clear and super nice, and the food was very good overall. The only...
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