Phone Number 51946007405
DoubleTree by Hilton Orlando Downtown
60 South Ivanhoe Boulevard, In Orlando (Downtown Orlando), Orlando, FL 32804, United States
Rating
4
GreenLeader
2024
Price Level
$$
Rooms
342
Pets
No
from ZAR 23,012.28
30
Dec

DoubleTree by Hilton Orlando Downtown, Orlando

DoubleTree by Hilton Orlando Downtown

We’re minutes from Amway Center, Exploria Camping World Stadium, and Dr Phillips Center for Performing Arts. Take a drive along I-4 to Universal Orlando or Walt Disney World Resort Theme Parks. We have a sky deck pool and 24-hour fitness center. Savor a light bite and drinks in Sixty South Bar and stop by Made Market, Proudly Serving Starbucks. Spacious rooms free Wi-Fi an outdoor pool with city views and an area shuttle please our guests at the non-smoking Doubletree By Hilton Orlando Downtown. The 15-floor Doubletree By Hilton has 341 spacious rooms all with fine furnishings granite bathrooms and plush beds with pillowtop mattresses and cotton-rich sheets. Enjoy a view of Lake Ivanhoe or the city skyline. Rooms have premium cable TV work desks and free bottled water. Some rooms also boast flat-panel high-definition TVs. Wi-Fi is complimentary in the rooms and lobby. Active guests swim in the fourth-floor outdoor heated pool exercise in the fitness center and hit the jogging trails by Lake Ivanhoe. When relaxation time hits head for the soothing hot tub and the sun deck. The hotel restaurant serves classic Italian cuisine and Central Florida fare plus an extensive wine list. The hotel also has a business center and parking is offered for a fee. The hotel operates a free shuttle to the immediate downtown area. The Doubletree By Hilton is 26 minutes northwest of the airport. Located in downtown Orlando it's a short stroll south of Lake Ivanhoe and Lake Ivanhoe Park. Browse the antique shops on Ivanhoe Row about a mile northeast. Visit Walt Disney World about 35 minutes southwest. Universal is 20 miles south of the hotel and SeaWorld is 22 minutes south.

DoubleTree by Hilton Orlando Downtown

Price & Availability

Select your room

DoubleTree by Hilton Orlando Downtown

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower) ·

Bed & Breakfast · 1 King Bed
Member’s exclusive price
Total
ZAR 23,012.29
DoubleTree by Hilton Orlando Downtown

Room, 2 Queen Beds, Non Smoking ·

Bed & Breakfast · 2 Queen Beds
Member’s exclusive price
Total
ZAR 23,012.29
DoubleTree by Hilton Orlando Downtown

Room, 1 King Bed ·

Bed & Breakfast · 1 King Bed
Member’s exclusive price
Total
ZAR 23,012.29
DoubleTree by Hilton Orlando Downtown

Room, 1 King Bed, Accessible, Bathtub ·

Bed & Breakfast · 1 King Bed
Member’s exclusive price
Total
ZAR 23,012.29
DoubleTree by Hilton Orlando Downtown

Room, 1 King Bed with Sofa bed ·

Bed & Breakfast · 1 King Bed and 1 Double Sofa Bed
Member’s exclusive price
Total
ZAR 23,012.29
DoubleTree by Hilton Orlando Downtown

1 King Bed...205 Sq Ft - Comp Wifi - Sw ·

Room Only
Total
ZAR 23,676.01
DoubleTree by Hilton Orlando Downtown

1 King Mobility Access Roll-in Shower.. ·

Room Only
Total
ZAR 23,676.01
DoubleTree by Hilton Orlando Downtown

1 King Bed - Sofa Bed...205 Sq Ft - Com ·

Room Only
Total
ZAR 23,676.01
DoubleTree by Hilton Orlando Downtown

1 King Mobility Access Bathtub...205 Sq ·

Room Only
Total
ZAR 23,676.01
DoubleTree by Hilton Orlando Downtown

2 Queen Beds...205 Sq Ft - Comp Wifi - ·

Room Only
Total
ZAR 23,676.01
DoubleTree by Hilton Orlando Downtown

Room, 1 King Bed, Corner ·

Bed & Breakfast · 1 King Bed
Member’s exclusive price
Total
ZAR 24,173.81
DoubleTree by Hilton Orlando Downtown

2 QUEEN BEDS,205 SQ FT - COMP WIFI - SWEET DREAMS BED,REFRIGERATOR - 49 INCH LED TV - COFFEE MAKER ·

617
Total
ZAR 24,393.92
DoubleTree by Hilton Orlando Downtown

1 KING BED,205 SQ FT - COMP WIFI - SWEET DREAMS BED,REFRIGERATOR - 49 INCH LED TV - COFFEE MAKER ·

617
Total
ZAR 24,393.92
DoubleTree by Hilton Orlando Downtown

1 KING BED - SOFA BED,205 SQ FT - COMP WIFI - SWEET DREAMS BED,REFRIGERATOR - 49 INCH LED TV - COFFEE MAKER ·

617
Total
ZAR 24,393.92
DoubleTree by Hilton Orlando Downtown

Room, 1 King Bed, View (High Floor) ·

Bed & Breakfast · 1 King Bed
Member’s exclusive price
Total
ZAR 24,753.78
DoubleTree by Hilton Orlando Downtown

1 King Bed - Corner Room...233 Sq Ft - ·

Room Only
Total
ZAR 24,869.14
DoubleTree by Hilton Orlando Downtown

Room, 1 King Bed, Non Smoking, City View (Oversized) ·

Bed & Breakfast · 1 King Bed
Member’s exclusive price
Total
ZAR 25,333.75
DoubleTree by Hilton Orlando Downtown

Room, 2 Queen Beds, Non Smoking, Corner ·

Bed & Breakfast · 2 Queen Beds
Member’s exclusive price
Total
ZAR 25,333.75
DoubleTree by Hilton Orlando Downtown

1 King Bed Non-Smoking ·

Room Only
18% discount
Total
ZAR 25,428.56
DoubleTree by Hilton Orlando Downtown

1 King Accessible Bathtub Non-Smoking ·

Room Only
18% discount
Total
ZAR 25,428.56
DoubleTree by Hilton Orlando Downtown

2 Queen Beds Non-Smoking ·

Room Only
18% discount
Total
ZAR 25,428.56
DoubleTree by Hilton Orlando Downtown

1 King Accessible Roll In Shower Non-Smoking ·

Room Only
18% discount
Total
ZAR 25,428.56
DoubleTree by Hilton Orlando Downtown

1 King Bed With Pull Out Sofa Bed Non-Smoking ·

Room Only
18% discount
Total
ZAR 25,428.56
DoubleTree by Hilton Orlando Downtown

1 King Bed High Floor City View...205 S ·

Room Only
Total
ZAR 25,464.91
DoubleTree by Hilton Orlando Downtown

1 KING BED - CORNER ROOM,233 SQ FT - COMP WIFI - SWEET DREAMS BED,REFRIGERATOR - 49 INCH LED TV - COFFEE MAKER ·

617
Total
ZAR 25,621.59
DoubleTree by Hilton Orlando Downtown

2 Queen Beds ·

Room Only
Total
ZAR 25,844.86
DoubleTree by Hilton Orlando Downtown

1 King Mobility Access Roll-In Shower ·

Room Only
Total
ZAR 25,844.86
DoubleTree by Hilton Orlando Downtown

1 King Bed ·

Room Only
Total
ZAR 25,844.86
DoubleTree by Hilton Orlando Downtown

1 King Mobility Access Bathtub ·

Room Only
Total
ZAR 25,844.86
DoubleTree by Hilton Orlando Downtown

1 King Bed - Sofa Bed ·

Room Only
Total
ZAR 25,844.86
DoubleTree by Hilton Orlando Downtown

2 Queen Beds - Corner Room...440 Sq Ft ·

Room Only
Total
ZAR 26,060.68
DoubleTree by Hilton Orlando Downtown

1 King Bed - Oversized...588 Sq Ft - Co ·

Room Only
Total
ZAR 26,060.68
DoubleTree by Hilton Orlando Downtown

1 KING BED HIGH FLOOR CITY VIEW,205 SQ FEET- COMP WIFI- SWEET DREAMS BEDDING,REFRIGERATOR- 49 INCH LED TV- KEURIG COFFEE ·

617
Total
ZAR 26,234.51
DoubleTree by Hilton Orlando Downtown

Junior Suite, 1 King Bed ·

Bed & Breakfast · 1 King Bed
Member’s exclusive price
Total
ZAR 26,490.52
DoubleTree by Hilton Orlando Downtown

1 King Corner Non-Smoking ·

Room Only
18% discount
Total
ZAR 26,708.60
DoubleTree by Hilton Orlando Downtown

1 KING BED - OVERSIZED,588 SQ FT - COMP WIFI - SWEET DREAMS BED,REFRIGERATOR - 55 INCH LED TV - COFFEE MAKER ·

617
Total
ZAR 26,851.51
DoubleTree by Hilton Orlando Downtown

2 QUEEN BEDS - CORNER ROOM,440 SQ FT - COMP WIFI - SWEET DREAMS BED,REFRIGERATOR - 49 INCH LED TV - COFFEE MAKER ·

617
Total
ZAR 26,851.51
DoubleTree by Hilton Orlando Downtown

1 King Bed - Corner Room ·

Room Only
Total
ZAR 27,144.09
DoubleTree by Hilton Orlando Downtown

1 King Junior Suite - Sofa Bed - Sittin ·

Room Only
Total
ZAR 27,253.81
DoubleTree by Hilton Orlando Downtown

1 King Bed High Floor View ·

Room Only
18% discount
Total
ZAR 27,348.62
DoubleTree by Hilton Orlando Downtown

1 King Bed High Floor City View ·

Room Only
Total
ZAR 27,795.85
DoubleTree by Hilton Orlando Downtown

1 KING BED - SOFA BED,205 SQ FT - COMP WIFI - SWEET DREAMS BED,REFRIGERATOR - 49 INCH LED TV - COFFEE MAKER ·

Room Only
Promo
Total
ZAR 27,876.67
DoubleTree by Hilton Orlando Downtown

1 KING BED,205 SQ FT - COMP WIFI - SWEET DREAMS BED,REFRIGERATOR - 49 INCH LED TV - COFFEE MAKER ·

Room Only
Promo
Total
ZAR 27,876.67
DoubleTree by Hilton Orlando Downtown

2 QUEEN BEDS,205 SQ FT - COMP WIFI - SWEET DREAMS BED,REFRIGERATOR - 49 INCH LED TV - COFFEE MAKER ·

Room Only
Promo
Total
ZAR 27,876.67
DoubleTree by Hilton Orlando Downtown

1 King Oversized City View Non-Smoking ·

Room Only
18% discount
Total
ZAR 27,988.64
DoubleTree by Hilton Orlando Downtown

1 KING JUNIOR SUITE - SOFA BED - SITTING AREA,518 SQ FT - COMP WIFI - SWEET DREAMS BED,REFRIGERATOR - 55 INCH LED TV - COFFEE MAKER ·

617
Total
ZAR 28,077.59
DoubleTree by Hilton Orlando Downtown

1 KING MOBILITY ACCESS BATHTUB - 205 SQ FT - COMP WIFI - SWEET DREAMS BED - REFRIGERATOR - 49 INCH LED TV - COFFEE MAKER - ·

Bed & Breakfast
Total
ZAR 28,315.99
DoubleTree by Hilton Orlando Downtown

1 KING BED - SOFA BED - 205 SQ FT - COMP WIFI - SWEET DREAMS BED - REFRIGERATOR - 49 INCH LED TV - COFFEE MAKER - ·

Bed & Breakfast
Total
ZAR 28,315.99
DoubleTree by Hilton Orlando Downtown

1 KING BED - SOFA BED - 205 SQ FT - COMP WIFI - SWEET DREAMS BED - REFRIGERATOR - 49 INCH LED TV - COFFEE MAKER - ·

Room Only
Total
ZAR 28,315.99
DoubleTree by Hilton Orlando Downtown

1 KING MOBILITY ACCESS ROLL-IN SHOWER - 205 SQ FT - COMP WIFI - SWEET DREAMS BED - REFRIGERATOR - 49 INCH LED TV - COFFEE MAKER - ·

Bed & Breakfast
Total
ZAR 28,315.99
DoubleTree by Hilton Orlando Downtown

1 KING MOBILITY ACCESS ROLL-IN SHOWER - 205 SQ FT - COMP WIFI - SWEET DREAMS BED - REFRIGERATOR - 49 INCH LED TV - COFFEE MAKER - ·

Room Only
Total
ZAR 28,315.99
DoubleTree by Hilton Orlando Downtown

1 KING BED - 205 SQ FT - COMP WIFI - SWEET DREAMS BED - REFRIGERATOR - 49 INCH LED TV - COFFEE MAKER - ·

Room Only
Total
ZAR 28,315.99
DoubleTree by Hilton Orlando Downtown

1 KING BED - 205 SQ FT - COMP WIFI - SWEET DREAMS BED - REFRIGERATOR - 49 INCH LED TV - COFFEE MAKER - ·

Bed & Breakfast
Total
ZAR 28,315.99
DoubleTree by Hilton Orlando Downtown

2 QUEEN BEDS - 205 SQ FT - COMP WIFI - SWEET DREAMS BED - REFRIGERATOR - 49 INCH LED TV - COFFEE MAKER - ·

Room Only
Total
ZAR 28,315.99
DoubleTree by Hilton Orlando Downtown

1 KING MOBILITY ACCESS BATHTUB - 205 SQ FT - COMP WIFI - SWEET DREAMS BED - REFRIGERATOR - 49 INCH LED TV - COFFEE MAKER - ·

Room Only
Total
ZAR 28,315.99
DoubleTree by Hilton Orlando Downtown

2 QUEEN BEDS - 205 SQ FT - COMP WIFI - SWEET DREAMS BED - REFRIGERATOR - 49 INCH LED TV - COFFEE MAKER - ·

Bed & Breakfast
Total
ZAR 28,315.99
DoubleTree by Hilton Orlando Downtown

1 King Bed - Oversized ·

Room Only
Total
ZAR 28,447.16
DoubleTree by Hilton Orlando Downtown

2 Queen Beds - Corner Room ·

Room Only
Total
ZAR 28,447.16
DoubleTree by Hilton Orlando Downtown

2 QUEEN BEDS,205 SQ FT - COMP WIFI - SWEET DREAMS BED,REFRIGERATOR - 49 INCH LED TV - COFFEE MAKER ·

Bed and Breakfast Rate 1
Total
ZAR 28,697.52
DoubleTree by Hilton Orlando Downtown

1 KING BED,205 SQ FT - COMP WIFI - SWEET DREAMS BED,REFRIGERATOR - 49 INCH LED TV - COFFEE MAKER ·

Bed and Breakfast Rate 1
Total
ZAR 28,697.52
DoubleTree by Hilton Orlando Downtown

1 KING BED - SOFA BED,205 SQ FT - COMP WIFI - SWEET DREAMS BED,REFRIGERATOR - 49 INCH LED TV - COFFEE MAKER ·

Bed and Breakfast Rate 1
Total
ZAR 28,697.52
DoubleTree by Hilton Orlando Downtown

1 KING BED - CORNER ROOM,233 SQ FT - COMP WIFI - SWEET DREAMS BED,REFRIGERATOR - 49 INCH LED TV - COFFEE MAKER ·

Room Only
Promo
Total
ZAR 29,282.01
DoubleTree by Hilton Orlando Downtown

1 KING BED - CORNER ROOM - 233 SQ FT - COMP WIFI - SWEET DREAMS BED - REFRIGERATOR - 49 INCH LED TV - COFFEE MAKER - ·

Bed & Breakfast
Total
ZAR 29,742.10
DoubleTree by Hilton Orlando Downtown

1 KING BED - CORNER ROOM - 233 SQ FT - COMP WIFI - SWEET DREAMS BED - REFRIGERATOR - 49 INCH LED TV - COFFEE MAKER - ·

Room Only
Total
ZAR 29,742.10
DoubleTree by Hilton Orlando Downtown

1 King Junior Suite - Sofa Bed - Sitting Area ·

Room Only
Total
ZAR 29,747.97
DoubleTree by Hilton Orlando Downtown

1 KING BED HIGH FLOOR CITY VIEW,205 SQ FEET- COMP WIFI- SWEET DREAMS BEDDING,REFRIGERATOR- 49 INCH LED TV- KEURIG COFFEE ·

Room Only
Promo
Total
ZAR 29,983.66
DoubleTree by Hilton Orlando Downtown

1 KING BED - CORNER ROOM,233 SQ FT - COMP WIFI - SWEET DREAMS BED,REFRIGERATOR - 49 INCH LED TV - COFFEE MAKER ·

Bed and Breakfast Rate 1
Total
ZAR 30,142.59
DoubleTree by Hilton Orlando Downtown

1 King Bed - Sofa Bed ·

Bed & Breakfast
Total
ZAR 30,403.56
DoubleTree by Hilton Orlando Downtown

1 King Mobility Access Bathtub ·

Bed & Breakfast
Total
ZAR 30,403.56
DoubleTree by Hilton Orlando Downtown

1 King Bed ·

Bed & Breakfast
Total
ZAR 30,403.56
DoubleTree by Hilton Orlando Downtown

2 Queen Beds ·

Bed & Breakfast
Total
ZAR 30,403.56
DoubleTree by Hilton Orlando Downtown

1 King Mobility Access Roll-In Shower ·

Bed & Breakfast
Total
ZAR 30,403.56
DoubleTree by Hilton Orlando Downtown

1 KING BED HIGH FLOOR CITY VIEW - 205 SQ FEET- COMP WIFI- SWEET DREAMS BEDDING - REFRIGERATOR- 49 INCH LED TV- KEURIG COFFEE - ·

Room Only
Total
ZAR 30,455.26
DoubleTree by Hilton Orlando Downtown

1 KING BED HIGH FLOOR CITY VIEW - 205 SQ FEET- COMP WIFI- SWEET DREAMS BEDDING - REFRIGERATOR- 49 INCH LED TV- KEURIG COFFEE - ·

Bed & Breakfast
Total
ZAR 30,455.26
DoubleTree by Hilton Orlando Downtown

2 QUEEN BEDS - CORNER ROOM,440 SQ FT - COMP WIFI - SWEET DREAMS BED,REFRIGERATOR - 49 INCH LED TV - COFFEE MAKER ·

Room Only
Promo
Total
ZAR 30,684.41
DoubleTree by Hilton Orlando Downtown

1 KING BED - OVERSIZED,588 SQ FT - COMP WIFI - SWEET DREAMS BED,REFRIGERATOR - 55 INCH LED TV - COFFEE MAKER ·

Room Only
Promo
Total
ZAR 30,684.41
DoubleTree by Hilton Orlando Downtown

1 King Mobility Access Roll-in Shower.. ·

Bed & Breakfast
Total
ZAR 30,749.42
DoubleTree by Hilton Orlando Downtown

2 Queen Beds...205 Sq Ft - Comp Wifi - ·

Bed & Breakfast
Total
ZAR 30,749.42
DoubleTree by Hilton Orlando Downtown

1 King Bed...205 Sq Ft - Comp Wifi - Sw ·

Bed & Breakfast
Total
ZAR 30,749.42
DoubleTree by Hilton Orlando Downtown

1 King Bed - Sofa Bed...205 Sq Ft - Com ·

Bed & Breakfast
Total
ZAR 30,749.42
DoubleTree by Hilton Orlando Downtown

1 King Mobility Access Bathtub...205 Sq ·

Bed & Breakfast
Total
ZAR 30,749.42
DoubleTree by Hilton Orlando Downtown

1 KING BED HIGH FLOOR CITY VIEW,205 SQ FEET- COMP WIFI- SWEET DREAMS BEDDING,REFRIGERATOR- 49 INCH LED TV- KEURIG COFFEE ·

Bed and Breakfast Rate 1
Total
ZAR 30,865.24
DoubleTree by Hilton Orlando Downtown

1 KING BED - OVERSIZED - 588 SQ FT - COMP WIFI - SWEET DREAMS BED - REFRIGERATOR - 55 INCH LED TV - COFFEE MAKER - ·

Bed & Breakfast
Total
ZAR 31,167.98
DoubleTree by Hilton Orlando Downtown

2 QUEEN BEDS - CORNER ROOM - 440 SQ FT - COMP WIFI - SWEET DREAMS BED - REFRIGERATOR - 49 INCH LED TV - COFFEE MAKER - ·

Room Only
Total
ZAR 31,167.98
DoubleTree by Hilton Orlando Downtown

2 QUEEN BEDS - CORNER ROOM - 440 SQ FT - COMP WIFI - SWEET DREAMS BED - REFRIGERATOR - 49 INCH LED TV - COFFEE MAKER - ·

Bed & Breakfast
Total
ZAR 31,167.98
DoubleTree by Hilton Orlando Downtown

1 KING BED - OVERSIZED - 588 SQ FT - COMP WIFI - SWEET DREAMS BED - REFRIGERATOR - 55 INCH LED TV - COFFEE MAKER - ·

Room Only
Total
ZAR 31,167.98
DoubleTree by Hilton Orlando Downtown

1 KING BED - OVERSIZED,588 SQ FT - COMP WIFI - SWEET DREAMS BED,REFRIGERATOR - 55 INCH LED TV - COFFEE MAKER ·

Bed and Breakfast Rate 1
Total
ZAR 31,588.11
DoubleTree by Hilton Orlando Downtown

2 QUEEN BEDS - CORNER ROOM,440 SQ FT - COMP WIFI - SWEET DREAMS BED,REFRIGERATOR - 49 INCH LED TV - COFFEE MAKER ·

Bed and Breakfast Rate 1
Total
ZAR 31,588.11
DoubleTree by Hilton Orlando Downtown

1 King Bed - Corner Room ·

Bed & Breakfast
Total
ZAR 31,936.00
DoubleTree by Hilton Orlando Downtown

1 KING JUNIOR SUITE - SOFA BED - SITTING AREA,518 SQ FT - COMP WIFI - SWEET DREAMS BED,REFRIGERATOR - 55 INCH LED TV - COFFEE MAKER ·

Room Only
Promo
Total
ZAR 32,089.29
DoubleTree by Hilton Orlando Downtown

1 King Bed - Corner Room...233 Sq Ft - ·

Bed & Breakfast
Total
ZAR 32,298.12
DoubleTree by Hilton Orlando Downtown

1 KING JUNIOR SUITE - SOFA BED - SITTING AREA - 518 SQ FT - COMP WIFI - SWEET DREAMS BED - REFRIGERATOR - 55 INCH LED TV - COFFEE MAKER - ·

Room Only
Total
ZAR 32,593.86
DoubleTree by Hilton Orlando Downtown

1 KING JUNIOR SUITE - SOFA BED - SITTING AREA - 518 SQ FT - COMP WIFI - SWEET DREAMS BED - REFRIGERATOR - 55 INCH LED TV - COFFEE MAKER - ·

Bed & Breakfast
Total
ZAR 32,593.86
DoubleTree by Hilton Orlando Downtown

1 King Bed High Floor City View ·

Bed & Breakfast
Total
ZAR 32,701.54
DoubleTree by Hilton Orlando Downtown

1 KING JUNIOR SUITE - SOFA BED - SITTING AREA,518 SQ FT - COMP WIFI - SWEET DREAMS BED,REFRIGERATOR - 55 INCH LED TV - COFFEE MAKER ·

Bed and Breakfast Rate 1
Total
ZAR 33,033.18
DoubleTree by Hilton Orlando Downtown

1 King Bed High Floor City View...205 S ·

Bed & Breakfast
Total
ZAR 33,072.46
DoubleTree by Hilton Orlando Downtown

1 King Bed - Oversized ·

Bed & Breakfast
Total
ZAR 33,466.86
DoubleTree by Hilton Orlando Downtown

2 Queen Beds - Corner Room ·

Bed & Breakfast
Total
ZAR 33,466.86
DoubleTree by Hilton Orlando Downtown

2 Queen Beds - Corner Room...440 Sq Ft ·

Bed & Breakfast
Total
ZAR 33,846.81
DoubleTree by Hilton Orlando Downtown

1 King Bed - Oversized...588 Sq Ft - Co ·

Bed & Breakfast
Total
ZAR 33,846.81
DoubleTree by Hilton Orlando Downtown

1 King Junior Suite - Sofa Bed - Sitting Area ·

Bed & Breakfast
Total
ZAR 34,997.04
DoubleTree by Hilton Orlando Downtown

1 King Junior Suite - Sofa Bed - Sittin ·

Bed & Breakfast
Total
ZAR 35,393.92

Overall

Very Good
4
945 reviews
5
631
4
493
3
355
2
189
1
131

Customers Review

Location 3.3
Cleanliness 4.3
Comfort 4.2
Neighborhood 4.1
Amenities 4.1
Condition 4.1
Recomendation 82.4%
“En 3 días que estuvimos alojados, no realizaron limpieza en nuestro cuarto a pesar de que lo pedimos varias veces, nos argumentaban que estaban llenos y no tenían el personal suficiente, nos ofrecieron 25 dólares como compensación, por supuesto que lo recházanos e hicimos el checkout,”
— liliana Iturbe Villalpando
“This hotel is one of the main reasons I will lose my Diamond membership since I am not booking Hilton anymore. Anthony, front desk person, said I needed to check in in-person before midnight to keep my reservation and avoid a no show fee. I HAVE NEVER HEARD OF THAT POLICY! He had the audacity to tell me that I needed to message the hotel to let them know I would be late. Why should I if I already checked in online earlier. Not only I was charged with the fees, the room I picked was gone. He made a new reservation for me in a different room. Moreover, He told me to call Hilton Honor hotline to ask them if they can waive the fee because he couldn’t do it. Cherry on top— he gave me a cold dried cookie 😭😭😭😭😭😭 I called Hilton Honor and the lady said front desk is standing their ground and she can’t help me with the fees. I always check In online 24 hours before my stay because I love the fact I can choose my room. Due to my delayed flight, I arrived at the hotel at 6:30am. Knowing I might arriving be late, I booked my reservation to accommodate my late arrival instead of asking for an early check in. I have done in the past of arriving after 3am or even later and the front desk staff has always accommodating. I messaged the front desk on my Hilton app and chatted with Jennifer who said she will waive the fee after I requested to meet with the manager. (Come to find out when I checked out that my no show fee was not waived by Jennifer) I’m glad my stay ended on a positive note when Emily checked me out earlier without charging me an early check out fee. On top of that she listened to my frustration and waived the no show fee.”
— Elizabeth Vu

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