FIVE Palm Jumeirah Dubai
No. 1 Palm Jumeirah, The Palm, Near Ain Dubai, Dubai, 6438, United Arab Emirates
Rating
4.3
Price Level
$$$$
Rooms
470
Pets
No
from
$ 7,147.65
25
Dec
FIVE Palm Jumeirah Dubai, Dubai
Price & Availability
Select your room
Superior Room Including New Year Gala Dinner & Party ·
Միայն Սենյակ · 1 King Bed
Non Refundable
Superior Sea View, Including New Year Gala Dinner & Party ·
Միայն Սենյակ · 1 King Bed
Non Refundable
Junior Suite Including New Year Gala Dinner & Party ·
Միայն Սենյակ · 1 King Bed
Non Refundable
Luxe Sea View, Including New Year Gala Dinner & Party ·
Միայն Սենյակ · 1 King Bed
Non Refundable
Junior Suite | Sea View, Including New Year Gala Dinner & Party ·
Միայն Սենյակ · 1 King Bed
Non Refundable
Junior Suite ·
Bed & Breakfast
Non Refundable
Room Luxury Sea View ·
Bed & Breakfast
Non Refundable
Luxe 1 Bedroom Suite, Including New Year Gala Dinner & Party ·
Միայն Սենյակ · 1 King Bed
Non Refundable
Room Luxury Sea View ·
Half Board
Non Refundable
Junior Suite ·
Half Board
Non Refundable
Junior Suite Standard ·
Bed & Breakfast
Package Rate
Non Refundable
2 BED | Serviced Apartment, Including New Year Gala Dinner & Party ·
Միայն Սենյակ · 1 King Bed and 1 Queen Bed
Non Refundable
Suite Luxury ·
Bed & Breakfast
Non Refundable
Suite Luxury ·
Half Board
Non Refundable
3 BED | Serviced Apartment, Including New Year Gala Dinner & Party ·
Միայն Սենյակ · 1 King Bed and 2 Queen Beds
Non Refundable
4 BED | Duplex w/Pool, Including New Year Gala Dinner & Party ·
Միայն Սենյակ · 4 King Beds
Non Refundable
4 BED | XL Terrace Pool Suite, Including New Year Gala Dinner & Party ·
Միայն Սենյակ · 1 King Bed and 3 Queen Beds
Non Refundable
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Excellent
4.3
1196 reviews
5
4
3
2
1
Customers Review
Cleanliness 4.6
Comfort 4.5
Neighborhood 4
Amenities 4.4
Condition 4.5
Recomendation 81.7%
“I travel to Dubai often and this hotel has the worst service I have ever experienced. It started before I even got to the hotel. Originally my holiday had been cancelled due to covid and travel restrictions and I had booked with free cancellation and the hotel refused to return my money but they offered to upgrade my room to half board if I booked again. As they still had my money I booked for a short weekend and before I got there I spoke with their concierge on WhatsApp about booking my covid test for the day I arrive. We agreed a time and when I checked in i messaged to confirm, she said she hadn't booked it even though she had read the message and the time was no longer available the only availability was now at 10pm and 8pm on different days. I explained I'm on holiday I have plans and reservations why wouldn't you book the time I originally asked for? No response. That became a recurring theme. Either it was read but no response or the message was read and replied to several hours after it had been sent. This caused me a lot of stress as my results did not come until 4hrs before my flight home. I had asked the concierge in person and on WhatsApp multiple times to ask about my results and instead they kept relaying the same info they had gotten for other guests. My results had been sent to the wrong email address and could have been rectified if the concierge actually bothered to call them and ask specifically about my results. I felt more stressed coming home than I did when I got there.
Furthermore, they discriminate against people who travel alone. I had left my things on a sunbed by the pool for less than 10 mins and I watched from the balcony as they moved my things to let a father and his son take it because they wanted to be in the shade and I was only using one sun bed whereas couples who had been gone for hours had been left untouched.
When i went down to ask about this they said i had been gone for 20 minutes lying to me as though I hadn't watched the whole thing. Furthermore, touching my property during a pandemic is unacceptable.
The rooms itself are poorly finished, damage on the wardrobe doors because they don't close properly, paint on the metal, sharp metal edges, the room is not clean. There was hair in my shower.
This is not a place for children or families, there is definitely something very dodgy about the hotel. There is nothing classy or elegant about this hotel.
I will definitely not be returning”
— alysha arshad
“lugar magico es precioso el hotelcon unas vistas a marina dubai de postal”
— Julio Alcantara
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